CarrierMatch

Privacy Policy

Last updated: August 23, 2026

Information We Collect

When you use CarrierMatch to search for carriers, we collect the information you provide in the search form, including:

  • Pickup and delivery ZIP codes
  • Transportation details, such as cargo type and preferred pickup date
  • Contact information, if and when you provide it (for example, when unlocking a carrier's contact information or reaching out through the Contact page)
  • Payment-related information processed by our third-party payment provider when you pay the $25 contact access fee

How We Use This Information

We use the information you provide to show you relevant carrier options, process the one-time $25 contact access fee, respond to support requests, and operate and improve the CarrierMatch platform.

Payment Information

Payments are handled by a third-party payment provider. CarrierMatch does not store your full credit card or payment card number. Limited payment-related information, such as confirmation of a successful charge, may be retained for record-keeping purposes.

Information Sharing

We do not sell your personal information. Information may be shared with service providers who help us operate the platform, such as our payment processor, and as required by law.

Your Choices

You can choose not to provide certain information, though this may limit your ability to search for carriers or unlock contact information. You can contact us at any time with questions or requests about your information.

Contact

Questions about this Privacy Policy can be sent to support@getcarriermatch.com.